Provider reg­is­ter

The Bundesnetzagentur keeps a publicly accessible digital register of all providers of postal services. Postal services may only be provided by companies entered in this register.

Providers may only contract other companies to provide postal services if the contracting provider is entered in the register.

Publication of the provider register

Transitional rules

All providers that had notified the Bundesnetzagentur before 18 July 2024 about their provision of postal services pursuant to section 36 of the old Postal Act (PostG) can continue their activities until 18 August 2026 and do not need to be entered in the provider register until then.

New rules

As of 18 July 2024, the general rule applies that any company planning to provide postal services and not covered by the transitional rules first has to apply to the Bundesnetzagentur to be entered in the provider register.

If you have already sent an application and the required documents to the Bundesnetzagentur and your application has been accepted for further processing but you have not had a final decision on your application, you can still offer your postal services without being entered in the provider register until 31 March 2027 under the temporary authorisation for the provision of postal services.

Please note that Administrative Order No 73/2025 will remain applicable without any changes until 18 August 2026. All applications submitted up to and including 18 August 2026 will remain valid unless you receive a notice about deletion from the Bundesnetzagentur. You can therefore continue to offer your postal services on the basis of the temporary authorisation until 18 August 2026 without being entered in the provider register. As from 19 August 2026, this will only apply to providers whose application has been accepted for processing, as set out in Administrative Order No 42/2026 (Official Gazette 8/2026 of 29 April 2026).

How to apply

You need either a BundID account or an ELSTER company account (“Unternehmenskonto”), depending on your company’s legal form:

Legal formrequiredGuidance
Sole proprietorships, GbR, OHG, e.K., KG
and other partnerships
BundID accountStep-by-step guide (in German)
"How to" video
GmbH, GmbH & Co. KG, Limited, AG, UG (limited liability), SE, gGmbH, eG
and other corporations
ELSTER company accountInstructions on elster.de
You can apply online for entry in the provider register with this form

Required documents

The Bundesnetzagentur has to check your company’s reliability, resources and expertise before it can decide on your application. You therefore need to upload the following documents with your application:

or

  • a copy of the business registration
  • self-disclosed information from the debtor register (can be requested at www.vollstreckungsportal.de)
  • a clearance certificate from the tax and revenue office and the municipal tax office

You cannot send us your application without these documents. You can download your completed application once you have sent it to us.

After you have sent your application

Once you have sent us your application, you will receive an email or letter from us with the reference number (8XXXXX) allocated to your application.

You can use the reference number to apply for a certificate of conduct for submission to an authority either at your local registration office or online at www.fuehrungszeugnis.bund.de.

We cannot process and check your application until we have received the certificate of conduct from the Federal Office of Justice (BfJ).

Checking your application

We may need to get in touch with you with questions before we can complete the checks on your application and your documents. We will write to tell you our final decision on your application.

You can find further information about the reliability, resources and expertise requirements in section 5 PostG.

Telling us about changes

Please tell us as soon as possible using this form about any changes in your company’s name, address, legal form or management.

Deleting your entry from the register

Please tell us as soon as possible using this form if you stop providing postal services. We will then delete your entry from the register.

If your entry has been deleted and you want to start offering postal services again, you will have to send us a new application for entry in the provider register.

Contact

Anbieterverzeichnis Post
Bundesnetzagentur, Tulpenfeld 4, 53113 Bonn

Telephone +49 (0)228 14-2160
Mondays: 8am to 11am
Tuesdays: 1pm to 3pm
Wednesdays: 8am to 10am
Thursdays: 1pm to 3pm

Email: anbieterverzeichnis-post@bnetza.de

Mastodon